RackAid.com

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phone: +1 877 435 2445

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Linux management services for small businesses

rackAID realizes that their clients are not Linux geeks nor should they be.

"Business owners need to run their businesses not worry about the latest software updates or network exploits. rackAID's services make it possible to deploy complex IT services without the hassle," says rackAID's CEO, Jeff Huckaby.

rackAID delivers cost-effective, business-driven, Linux-powered IT service solutions and management. They specalize in:

Since 2006, RackAID has served small businesses that know their online presence is critical to their success. These clients may want the low cost and reliability of Linux servers and open source software solutions, but they do not want the cost overhead of hiring a specialized IT staff. That's where RackAID comes in.

RackAID has received awards for excellence from industry leaders Ratepoint, SoftLayer and Webhosting Magazine.

Linux Powered Solutions

RackAID's mission is simple: to give small businesses the advice, customer service and IT management services they need to succeed online.

RackAID customers are busy running their businesses. Typically, they don't care about the server and network details. They just want their IT Services online and working. We make that happen.Jeff Huckaby, CEO

RackAID CEO, Jeff Huckaby, says they listen to their customers to identify key business goals and then design Linux-powered solutions to reach those goals.

RackAID can assist customers with every aspect of online and application strategy, deployment and management, including:

Selecting solutions
Managing services
Improving security
Boosting reliability
Optimizing staff

RackAID has partnered with RedHat, MySQL and VMWare to create open source, Linux-based software solutions for clients in 18 countries.

RackAID's IT services

From deployment to consultation, RackAID delivers end-to-end technology solutions to suit each client's specific business needs.

Managed hosting is one of the company's foundational services. RackAID provides managed Linux servers, IT consultation and security and backup solutions in one comprehensive package.

IT management is for clients who need the technical support of a systems administrator, without the cost overhead. RackAID provides server and network management, availability monitoring and system troubleshooting.

IT monitoring ensures that each client's website and IT services stay up and running 24 hours a day, seven days a week, 365 days a year. Standard service includes website monitoring and active response to service alerts. More advanced monitoring services are also available.

Backup and recovery includes data backup services, disaster recovery planning and emergency hosting in case of an outage.

Security services include security scanning, server hardening and intrusion prevention, the three keys to ensuring a secure website.

Support services include system troubleshooting, database support, server deployment for businesses that need outsourced IT staff and on-demand technical support.